Frequently asked questions

Do I have to sign a contract?


Not at all Your dog poop scooping service can be started or stopped at any time with a phone call (918)-289-4662 Pay in advance or sign up for automatic pay!




Can my dog be left in the yard?


If they are friendly, we dont mind! Its's always a good idea to meet your pets before we start your service if they will be in the yard.




Do I have to be home for the service?


No. However, for the first service, It is best to meet with you and your pet(s), so we can all get acquainted and discuss the service. This is also a good time to see if your pet will mind us coming into their yard. When you choose to become Dookie Doo's client you are giving us permission to come into your yard. It is important to provide us with a key access or combination lock number.




How am I billed? / When is my Bill Due?


You can pay in advance, at the time of service or sign up for automatic pay! We accept cash, checks and most credit/debit cards. All invoices are sent on the !st of the month and due on the 8th each month. If a payment is not made by the 8th.. we will pause your service till a payment is made or you can contact us to mke arrangements if you need to pay at a later date.




What is done with the poop?


It is bagged and disposed of in your outside trash can. If you want us to take it away there is an additional charge of $3.00 each visit to pay disposal fees.




How do you prevent spreading any diseases?


We disinfect our equipments and shoes after every yard to prevent cross contamination.




Holidays and Bad weather


WeTry to come 52 weeks out of the year When your service day falls on a Holiday... we will come the day before or the day after depending on routes. We come in all sorts of weather unless it is a severe storm. such as a down pour rain, blizzard, excessive lightning etc. then we will come the next following work day if possible Sometimes we will schedule the day before if we know in advance what the weather will be doing. If for some reason we cannot make it that week, then we will take $5 off your monthly bill. If we have to skip a week... It will take us twice as long to pick up your yard.




Mowing


It is not nessesary for us to come before mowing. In fact it is much easier to see after mowing and we clean better. Mowing does not make poo disapear. It tends to work itself into the grass or gets flatened and sometimes scattered. Keeping your yard mowed regularly will give you a better service from us.




How do you determine Monthly bill?


We caculate each week's cost by 52 weeks then divide by 12 months Example...$9 weekly x 52 weeks = 468 divided by 12months = 39.00 per month Keep in mind we try to keep our cost low as possible... we have to caculate time in your yard plus time to drive to the next client, time to clean our equipment, cost of gasoline, trash bags etc